LEGAL
Last Updated: July 2026
Your Data. Your Rights. Our Responsibility
We take your privacy seriously. This policy explains exactly what we collect, why we collect it and how we protect it.
RedBug Solutions is a B2B SaaS, AI and enterprise product design and development company based in Gulshan 1, Dhaka, Bangladesh. We are a division of RedBug Inc. This Privacy Policy applies to our website at redbugsolutions.com and all services we provide. If you have any questions about this policy, contact us at build@redbugsolutions.com.
We collect information you provide directly to us -- including your name, email address, phone number, company name and project details when you fill in our contact form, subscribe to our newsletter or communicate with us via email or WhatsApp. We also collect basic technical data automatically when you visit our website, including your IP address, browser type, pages visited and time spent on each page.
We use the information we collect to respond to your enquiries and project requests, provide and deliver our services to you, send you updates, proposals and project communications, improve our website and services, send marketing communications where you have given consent and comply with legal obligations. We do not sell, rent or share your personal information with third parties for their marketing purposes.
When you engage RedBug Solutions for a project, we may collect and process business data, product specifications, design assets, source code and other project-related information. This data is used solely to deliver your project. All client project data is kept confidential. We sign NDAs where requested. Upon project completion, all project data and assets are transferred to you in full. We do not retain or reuse your project data for any other purpose.
Our website uses cookies to improve your browsing experience and analyse website traffic. Cookies are small text files stored on your device. We use essential cookies to make the website function correctly and analytics cookies to understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
We use trusted third-party services to operate our website and deliver our services. These may include Google Analytics for website analytics, email service providers for communications and project management tools. These third parties have their own privacy policies, and we ensure they meet appropriate data protection standards. We do not share your personal data with third parties except where it is necessary to deliver our services.
RedBug Solutions is based in Dhaka, Bangladesh. If you are accessing our website or services from outside Bangladesh, your data may be transferred to and processed in Bangladesh. By using our services, you consent to this transfer. We take all reasonable steps to ensure your data is handled securely regardless of where it is processed.
RedBug Solutions is based in Dhaka, Bangladesh. If you are accessing our website or services from outside Bangladesh, your data may be transferred to and processed in Bangladesh. By using our services, you consent to this transfer. We take all reasonable steps to ensure your data is handled securely regardless of where it is processed.
You have the right to access the personal data we hold about you, request correction of any inaccurate data, request deletion of your personal data, withdraw consent for marketing communications at any time and request a copy of your data in a portable format. To exercise any of these rights, contact us at build@redbugsolutions.com. We will respond to all requests within 30 days.
If you subscribe to our newsletter or have previously engaged with our services, we may send you updates about our work, insights on product engineering and AI, and relevant service information. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at build@redbugsolutions.com. We will remove you from our mailing list immediately.
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have collected data from a child, please contact us at build@redbugsolutions.com and we will delete it immediately.
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy. If you have any questions about our Privacy Policy, contact us at build@redbugsolutions.com or +8801919030333.